{"id":11,"date":"2026-09-28T12:23:38","date_gmt":"2026-09-28T08:23:38","guid":{"rendered":"https:\/\/stajr.com\/?page_id=11"},"modified":"2026-09-28T12:23:38","modified_gmt":"2026-09-28T08:23:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/stajr.com\/ar\/refund_returns\/","title":{"rendered":"Returns &#038; Exchanges"},"content":{"rendered":"<p class=\"wp-block-paragraph\">We want you to be completely happy with your Northgate timepiece. If it is not right for you, you can return or exchange it within <strong>30 days<\/strong> of delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">30-day returns and exchanges<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are accepted within 30 days of delivery.<\/li>\n\n\n\n<li>The watch must be unworn and undamaged, in its original packaging and presentation box, with the warranty card, all tags and protective films attached.<\/li>\n\n\n\n<li>You can exchange for another model or size, subject to availability.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to start a return<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us on WhatsApp at <a href=\"https:\/\/wa.me\/971501223343\" target=\"_blank\" rel=\"noopener\">+971 50 122 3343<\/a> or email <a href=\"mailto:hello@stajr.com\">hello@stajr.com<\/a> with your order number.<\/li>\n\n\n\n<li>Our team will confirm your return and send you the return instructions.<\/li>\n\n\n\n<li>Once we receive and inspect the watch, we process your refund to the original payment method (card, Apple Pay or Tabby).<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Warranty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every Northgate watch comes with a <strong>2-year international warranty<\/strong>. See our <a href=\"https:\/\/stajr.com\/ar\/guarantee\/\">\u0627\u0644\u0636\u0645\u0627\u0646<\/a> page for details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For full terms, please read our <a href=\"https:\/\/stajr.com\/ar\/terms-and-conditions\/\">Terms and Conditions<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>We want you to be completely happy with your Northgate timepiece. If it is not right for you, you can<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":32215,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/11\/revisions\/32215"}],"wp:attachment":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}