{"id":31253,"date":"2026-07-07T14:29:05","date_gmt":"2026-07-07T14:29:05","guid":{"rendered":"https:\/\/stajr.com\/?page_id=31253"},"modified":"2026-07-07T14:30:48","modified_gmt":"2026-07-07T14:30:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/stajr.com\/ar\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t1. Are Northgate watches authentic?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. STAJR is the official UAE retailer of Northgate Watches, offering genuine products backed by our warranty.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t2. What movement do Northgate watches use?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Northgate watches are designed with reliable, high-quality movements selected to provide precision and dependable everyday performance. Individual movement details are available on each product page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t3. Are your watches suitable for everyday use?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Absolutely. Northgate watches are designed for both everyday wear and special occasions, combining durability with elegant styling.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t4. Do you deliver across the UAE?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. We deliver throughout the UAE with fast and secure shipping.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t5. Do you offer international shipping?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. We also ship internationally to selected countries.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t6. How long will delivery take?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Delivery times vary depending on your location. Estimated delivery information will be provided during checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t7. Do your watches include a warranty?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. Every Northgate watch purchased from STAJR includes a 2-Year International Warranty against manufacturing defects.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t8. What is your return policy?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

We offer a 30-Day Return Policy. If you’re not completely satisfied, please contact our support team for assistance, subject to our return conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t9. Can I replace my watch strap?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. Compatible replacement straps are available separately, allowing you to personalize your watch.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t10. Which strap size should I choose?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

We currently offer two sizes:<\/p>

40 mm \u2013 Men’s Collection<\/p>

34 mm \u2013 Women’s Collection<\/p>

Please refer to your watch specifications before ordering.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t11. Is online payment secure?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes. All transactions are processed through secure and trusted payment gateways to ensure your information remains protected.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t12. Which payment methods do you accept?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

We accept major credit\/debit cards and other available payment options displayed during checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t13. How can I contact customer support?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

You can reach us through:<\/p>

Email: hello@stajr.com<\/p>

Phone: +971 50 1223 343<\/p>

WhatsApp: +971 50 1223 343<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t14. Can I buy a Northgate watch as a gift?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Absolutely. Northgate watches make excellent gifts for birthdays, graduations, anniversaries, corporate occasions, and other special moments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n \t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

Our support team is available to assist you with product enquiries, order status, shipping information, warranty support, returns & exchanges, strap recommendations, and gift assistance. You can also reach us directly through WhatsApp for faster assistance. We are available Monday \u2013 Saturday, 9:00 AM \u2013 6:00 PM (GST).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ 1. Are Northgate watches authentic? Yes. STAJR is the official UAE retailer of Northgate Watches, offering genuine products backed<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31253","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/31253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/comments?post=31253"}],"version-history":[{"count":10,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/31253\/revisions"}],"predecessor-version":[{"id":31266,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/31253\/revisions\/31266"}],"wp:attachment":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/media?parent=31253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}