{"id":31651,"date":"2026-07-28T12:13:46","date_gmt":"2026-07-28T12:13:46","guid":{"rendered":"https:\/\/stajr.com\/guarantee\/"},"modified":"2026-07-28T12:13:46","modified_gmt":"2026-07-28T12:13:46","slug":"guarantee","status":"publish","type":"page","link":"https:\/\/stajr.com\/ar\/guarantee\/","title":{"rendered":"Guarantee"},"content":{"rendered":"\n\n<style>\n.stajr-guarantee *{box-sizing:border-box;}\n.stajr-guarantee{font-family:inherit;color:#1a1a1a;max-width:1200px;margin:0 auto;padding:0 16px;}\n.sg-hero{text-align:center;padding:48px 16px 40px;background:#f7f7f7;border-radius:12px;margin-bottom:32px;}\n.sg-hero h1{font-size:40px;margin:0 0 12px;display:flex;align-items:center;justify-content:center;gap:12px;font-weight:800;}\n.sg-hero p{color:#666;font-size:18px;max-width:640px;margin:0 auto;}\n.sg-card{border:1px solid #e5e5e5;border-radius:12px;padding:32px;margin-bottom:32px;background:#fff;}\n.sg-request{text-align:center;}\n.sg-request h2{display:flex;align-items:center;justify-content:center;gap:10px;font-size:22px;margin:0 0 10px;}\n.sg-request p{color:#666;margin:0 0 20px;}\n.sg-form-wrap{max-width:640px;margin:0 auto;text-align:left;}\n.sg-form-wrap label{font-weight:600;display:block;}\n.sg-form-wrap input[type=text],.sg-form-wrap input[type=email],.sg-form-wrap input[type=tel],.sg-form-wrap textarea,.sg-form-wrap input[type=file]{width:100%;padding:12px;border:1px solid #ccc;border-radius:8px;margin-top:6px;margin-bottom:6px;font-size:15px;}\n.sg-form-wrap .wpcf7-submit{background:#111;color:#fff;border:none;padding:14px 28px;border-radius:8px;font-weight:600;cursor:pointer;font-size:15px;}\n.sg-grid2{display:grid;grid-template-columns:1fr 1fr;gap:32px;}\n@media(max-width:768px){.sg-grid2{grid-template-columns:1fr;}}\n.sg-list{list-style:none;padding:0;margin:0;}\n.sg-list li{padding:6px 0;display:flex;gap:8px;align-items:flex-start;color:#333;}\n.sg-list.covered li::before{content:\"\\2705\";}\n.sg-list.notcovered li::before{content:\"\\274C\";}\n.sg-h3{font-size:18px;font-weight:700;margin:0 0 14px;}\n.sg-steps{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;}\n@media(max-width:768px){.sg-steps{grid-template-columns:1fr;}}\n.sg-step{display:flex;gap:14px;align-items:flex-start;}\n.sg-step .num{background:#111;color:#fff;width:34px;height:34px;min-width:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;}\n.sg-step h4{margin:0 0 4px;font-size:16px;}\n.sg-step p{margin:0;color:#666;font-size:14px;}\n.sg-time{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;}\n@media(max-width:768px){.sg-time{grid-template-columns:1fr;}}\n.sg-time div{background:#f7f7f7;border-radius:8px;padding:16px;}\n.sg-time strong{display:block;margin-bottom:6px;}\n.sg-terms h4{margin:20px 0 6px;font-size:16px;}\n.sg-terms p{color:#444;margin:0 0 8px;}\n.sg-service{background:#f7f7f7;}\n.sg-service .row{margin-bottom:16px;}\n.sg-service .row strong{display:block;}\n.sg-service a{color:#0a58ca;text-decoration:none;}\n.sg-title{display:flex;align-items:center;gap:10px;font-size:22px;font-weight:700;margin:0 0 20px;}\n<\/style>\n\n\n\n<div class=\"stajr-guarantee\">\n  <div class=\"sg-hero\">\n    <h1>&#128737; Guarantee<\/h1>\n    <p>Your timepiece is protected with our comprehensive warranty and professional repair services.<\/p>\n  <\/div>\n\n  <div class=\"sg-card sg-request\">\n    <h2>&#128228; Submit a Maintenance Request<\/h2>\n    <p>If you need support, please provide details and upload any relevant images or documents using our online maintenance request form.<\/p>\n    <div class=\"sg-form-wrap\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f31649-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"31649\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ar\/wp-json\/wp\/v2\/pages\/31651#wpcf7-f31649-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"31649\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f31649-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"mr-form\">\n\t<p><label> Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Phone Number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Request*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-request\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-request\"><\/textarea><\/span> <\/label>\n\t<\/p>\n\t<p><label> Invoice Number (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"invoice-number\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Upload Invoice (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"upload-invoice\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"upload-invoice\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Upload Images (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"upload-images\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"upload-images\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit Maintenance Request\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n  <\/div>\n\n  <div class=\"sg-card\">\n    <div class=\"sg-title\">&#128737; Warranty Coverage (2 Years)<\/div>\n    <div class=\"sg-grid2\">\n      <div>\n        <div class=\"sg-h3\">What&#8217;s Covered<\/div>\n        <ul class=\"sg-list covered\">\n          <li>Manufacturing defects<\/li>\n          <li>Movement malfunctions<\/li>\n          <li>Crown and pushers<\/li>\n          <li>Water resistance failure<\/li>\n          <li>Crystal defects<\/li>\n        <\/ul>\n      <\/div>\n      <div>\n        <div class=\"sg-h3\">What&#8217;s Not Covered<\/div>\n        <ul class=\"sg-list notcovered\">\n          <li>Damage from accidents, misuse, or normal wear and tear<\/li>\n          <li>Water damage due to improper use or exceeding water resistance limits<\/li>\n          <li>Damage from unauthorized repairs or modifications<\/li>\n          <li>Scratches on case, bracelet, or crystal from normal use<\/li>\n          <li>Battery replacement for quartz watches<\/li>\n          <li>Leather straps and other consumable parts<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"sg-card\">\n    <div class=\"sg-title\">&#128295; Repair Process<\/div>\n    <div class=\"sg-steps\">\n      <div class=\"sg-step\"><div class=\"num\">1<\/div><div><h4>Initial Assessment<\/h4><p>Contact our service team or visit our store for initial diagnosis.<\/p><\/div><\/div>\n      <div class=\"sg-step\"><div class=\"num\">2<\/div><div><h4>Service Quote<\/h4><p>Receive detailed repair estimate within 24-48 hours.<\/p><\/div><\/div>\n      <div class=\"sg-step\"><div class=\"num\">3<\/div><div><h4>Authorization<\/h4><p>Approve the repair work and timeline.<\/p><\/div><\/div>\n      <div class=\"sg-step\"><div class=\"num\">4<\/div><div><h4>Expert Repair<\/h4><p>Certified technicians perform the repair using genuine parts.<\/p><\/div><\/div>\n      <div class=\"sg-step\"><div class=\"num\">5<\/div><div><h4>Quality Testing<\/h4><p>Comprehensive testing and calibration before return.<\/p><\/div><\/div>\n      <div class=\"sg-step\"><div class=\"num\">6<\/div><div><h4>Delivery<\/h4><p>Safe return with service documentation and warranty.<\/p><\/div><\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"sg-card\">\n    <div class=\"sg-title\">&#9201; Repair Timeframes<\/div>\n    <div class=\"sg-time\">\n      <div><strong>Basic Service<\/strong>5-7 business days<\/div>\n      <div><strong>Complex Repair<\/strong>2-3 weeks<\/div>\n      <div><strong>Restoration<\/strong>4-6 weeks<\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"sg-card sg-terms\">\n    <div class=\"sg-title\">&#128220; Terms and Conditions<\/div>\n    <h4>1. Warranty Validity<\/h4>\n    <p>This warranty is valid from the date of purchase and applies only to the original purchaser. Proof of purchase is required for all warranty claims. The warranty is non-transferable.<\/p>\n    <p><strong>Warranty Conditions:<\/strong><\/p>\n    <p>&bull; It is necessary to keep the purchase invoice or the warranty card.<br>&bull; The watch must be delivered in its original condition when requesting maintenance.<br>&bull; Adherence to the specified shipping or delivery procedures is required.<\/p>\n    <h4>2. Service Requirements<\/h4>\n    <p>Regular maintenance is recommended every 3-5 years for mechanical watches and every 2-3 years for quartz watches. Failure to maintain your watch may void the warranty.<\/p>\n    <h4>3. Liability Limitations<\/h4>\n    <p>Our liability is limited to repair or replacement of the watch. We are not responsible for consequential damages, loss of use, or sentimental value.<\/p>\n    <h4>4. International Warranty<\/h4>\n    <p>This warranty is honored through our authorized service centers. Additional shipping costs may apply for international repairs.<\/p>\n    <h4>5. Watch Strap Adjustment<\/h4>\n    <p>For a comfortable fit, please contact our service team for assistance with adjusting or adding a link to your watch strap. Please follow instructions carefully to avoid any damage to the watch or the strap.<\/p>\n  <\/div>\n\n  <div class=\"sg-card sg-service\">\n    <div class=\"sg-title\">&#127970; Service Center<\/div>\n    <div class=\"sg-grid2\">\n      <div>\n        <div class=\"row\"><strong>Address<\/strong>Abu Dhabi, United Arab Emirates<\/div>\n        <div class=\"row\"><strong>WhatsApp<\/strong><a href=\"https:\/\/wa.me\/971501223343\" target=\"_blank\" rel=\"noopener\">+971 50 122 3343<\/a><\/div>\n        <div class=\"row\"><strong>Email<\/strong><a href=\"mailto:hello@stajr.com\">hello@stajr.com<\/a><\/div>\n      <\/div>\n      <div>\n        <div class=\"row\"><strong>Business Hours<\/strong>Monday &#8211; Saturday: 9:00 AM &#8211; 6:00 PM<br>Sunday: Closed<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>&#128737; Guarantee Your timepiece is protected with our comprehensive warranty and professional repair services. &#128228; Submit a Maintenance Request If<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31651","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/31651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/comments?post=31651"}],"version-history":[{"count":0,"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/pages\/31651\/revisions"}],"wp:attachment":[{"href":"https:\/\/stajr.com\/ar\/wp-json\/wp\/v2\/media?parent=31651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}